The MacCard Account Management site will allow you to deposit funds. The BASIC account represents the mandatory and non-refundable portion of all residence meal plans. It is a non-taxable account saving you up to 13%, can be used for food purchases on campus only, and cannot be topped up. The FLEX account is an optional account that allows you to continue non-taxable purchases of food on campus once the BASIC account is exhausted. At any time during the academic year, you can deposit into the FLEX account. Unused funds in the FLEX account will be automatically carried over to the next term or can be refunded to you, so there’s no risk involved!

No matter which residence meal plan you select, the BASIC portion of your plan is non-refundable except on a prorated basis upon withdrawal from residence, subject to the charges specified in the Residence Meal Plan Policy. Any unused BASIC funds, not including prepaid overhead, will be carried forward to the next year. Carried over funds remain non-taxable and will expire at the end of enrollment at McMaster University. Only the unused portion of your FLEX account is fully refundable upon withdrawal.

Every time you make a purchase, you can see the total amount of all your meal plan accounts on the customer display. Better yet, use our secure Internet access to your meal plan information at the MacCard Account Management website. Once there, you are able to check your meal plan balance and review your transaction history. The web access also allows you to deactivate your MacCard as soon as you notice it missing.

There are two meal plan groups, Traditional (Trad) and Apartment (Apt), and within these groups there are four meal plan sizes A, B, C, D. Any student living in a traditional residence must choose a meal plan from Trad. Students living in Bates or Mary E. Keyes Residence must choose a meal plan from either Trad or Apt. Refer to the Residence Meal Plan Details for clarification.

Students with special dietary needs due to health restrictions must contact Hospitality Services for written confirmation that their needs can be met within the residence meal plan before making a decision to apply for residence, as the meal plan is mandatory for all students living in McMaster University residences. Visit the dietary restrictions page for detailed information regarding our additional services.

Yes, this can be done through the Supporters section of the MacCard webpage. They will need to know your student ID number and legal first name.