Hospitality employee reaching for veggies at a sandwich prep station with several trays of assorted veggies

Growing Capacity and Human Potential

Our employee group is the cornerstone of our strength.

Information Box Group

Engaged Hospitality Services Culture

Objectives:

  • Continue to develop and implement seamless and proactive recruitment practices to address the changing workforce within the hospitality industry.
  • Expand mental health and wellbeing supports for employees in partnership with University resources.
  • Develop and implement mentorship and knowledge transfer processes to provide avenues for support and career growth.

Expanded Culinary and Social Food Service Space

Objectives:

  • Expand culinary and food service space through proactive and continuous involvement in the space planning process.
  • Take an active approach in University projects to encourage new social food gathering spaces throughout campus to foster community building.

McMaster and Community Collaborations

Objectives:

  • Foster partnerships with Indigenous Studies Program to incorporate Indigenous ways of knowing into operations and programming.
  • In collaboration with core campus partners, support the development of a seamless client experience and enhance the University reputation through an integrated planning process.

Seamless Technology

Objectives:

  • Implement seamless integration of food service technology into operations.
  • Support in the implementation of the University integrated technology initiatives.