McMaster Catering Services | T: 905.525.9140 Ext. 24836 | catering@mcmaster.ca
These policies have been implemented to help ensure the financial health of Catering Services here at McMaster University. Our mission is to streamline and increase efficiency in the ordering process to help reduce unnecessary transport, labour, food, and administration costs.
Catering provides service at indoor and outdoor locations throughout McMaster University locations. Classroom, Lobby & Greenspace Reservations are through the Meet@Mac Portal. Please visit the McMaster Conference & Event Services website or email meet@mcmaster.ca to reserve.
Your menu selections may be made from our suggested list of menus. However, some restrictions may apply because of the location and / or size of your group. The menu needs to be finalized at least 10 business days in advance to ensure we can provide the best service.
Changes/revisions made to your catering order less than ten business days prior to an event will result in a $30 fee. This includes the following:
To avoid multiple late fees, please send any or all changes at the same time
A request to make any revision to the contract 24 hours prior to the event will incur a change fee of $200 if we are able to make the change. Please do not make changes on the day of the event.
Events that include a bar:
Should it be necessary to cancel your event, please inform catering as soon as possible. To avoid any charges, our office must be informed at least 5 full business days in advance of your function. (48 hours for coffee-only services)
The regular food and beverage prices listed in the package are applicable, provided all orders are placed and finalized at least ten full business days before your event and meet the minimum numbers required. A late price of an additional 20% will be charged if booked or changed after the ten business day minimum. Coffee service only requires five days in advance of the event. Most full menu items listed include your choice of paper or china service. For China service in locations other than AMH, please add:
If your event runs longer than stipulated in the contract, we will add a labour fee of $40 per hour per staff member who must stay late.
To be eligible for catering deliveries, a minimum of $100 in sales will be required. If not met, there will be an additional labour fee added to bring your order up to the minimum as well as the $50 delivery fee. To avoid the additional fees, we would suggest adding to the order to bring the total up to the minimum or arrange to pick up order here at the catering office located at MUSC 112 (down the hall between the Campus Dentist and Union Market). Please remember we have several units across campus who would be happy to assist with your request. This will save you the required minimum in sales and delivery charge.
All on-campus catering orders that do not exceed $300 will be subject to a $50 delivery fee. To avoid the additional fees, you can opt to pick up your order here at the catering office located at MUSC 112 (down the hall between the Campus Dentist and Union Market).
A delivery fee of $125 will be added to your invoice if your order for an on-campus event is on the weekend or after 7:00 pm during the week, or if your event is being held at the Hub. (An additional 25% for statutory holidays)
For events that require our driver(s) to return to pick up smallware’s, etc., more than four hours after the order is delivered, there will be an additional charge of $40 (not applied to events that have catering staff present).
For all McMaster locations off-campus, the order must exceed $500 (per order) before delivery can be arranged. A fee of $125 will also be added per delivery.
A guaranteed number of guests must be established 10- business days prior to the event date. Our catering staff will provide food for approximately 5% above the latest guaranteed number You will be financially responsible for the guaranteed number, or the actual number of persons served, whichever is greater.
Catering staff will arrive before the designated start time to allow adequate time to set up the event. Please have the doors unlocked and the room/area set up with the necessary tables/furniture. This will ensure a successful event start time. A labour fee of $40 per hour / per staff will apply for any of the reasons below:
Providing quality, safe food is our highest priority. Catering makes every effort to ensure that hot and cold food items are kept within the safe temperature ranges. To protect your health and prevent foodborne illness from occurring, the catering staff is required to remove all perishable food from the event.
McMaster University Hospitality Services attempts to identify ingredients that may cause allergic reactions for those with food allergies and instructs our food production staff on the severity of food allergies.
We make every effort to prevent cross-contamination and communicate information about allergens to customers. We review ingredient information, and priority allergens are identified based on ingredients only. While we work hard to prevent cross-contamination, there is always a risk in a large food service facility.
Please be advised that manufacturers of the commercial foods we use may potentially change the formulation or substitute at any time without notice. Customers concerned with food allergies need to be aware of this risk.
For university accounts, please provide us with your Mosaic Chartfield String at the time of booking. For non-University accounts, full payment will be required 10 business days prior to the event, and all prices will be subject to applicable taxes.
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$17.00 | Minimum 10 Orders
$17.00 | Minimum 20 Orders
Add vegan scramble $6.50 (per person) (pre-ordered required)
To include both bacon and sausage, please add $5.00 per person for whole group.
$28.00 | Minimum 20 Orders
Regular $21.00 | Minimum 15 Orders
$21.00 | Minimum 15 Orders
Regular $27.00 | Minimum 20 Orders – Max 50 Orders
GF = Gluten Free | H = Halal | V = Vegetarian | VG = Vegan
Prices and menu are subject to change without notice.
Platter $160.00 | Buffet $24.00 per person with a minimum of 16 orders 16 assorted sandwiches, prepared in quantities of 4 – Select 4 types:
Platter $256.00 | Buffet $30.50 per person with a minimum of 16 orders 16 assorted sandwiches, prepared in quantities of 4 – Select 4 types:
Platter $130.00 | Buffet $25.25 per person with a minimum of 12 orders 12 assorted wraps – Select 4 types:
Platter $170.00 | Buffet $28.50 per person with a minimum of 12 orders 12 assorted wraps – Select 4 types:
$20.00 per person | Minimum 5 orders required
All items will be individually wrapped. Assorted wraps made with flavored flour tortillas. Gluten free bun available on request.
All items will be individually wrapped. Assorted wraps made with flavored flour tortillas.
Upgrade the individually packaged fruit bites to a salad for $4.75 Choose from potato salad, coleslaw in a vinaigrette, or tri-colour chickpea (VG/GF). One selection only for the group
Upgrade to include both salad & fruit for $8.00
$18.00 per person | Minimum 5 orders required
$20.00 | Minimum of 20 orders
Add Chicken Strips for additional $4.95 per person
$29.00 | Minimum of 20 orders
$30.00 | Minimum of 20 orders
$32.00 | Minimum of 20 orders
$38.00 | Minimum of 20 orders
$36.00 | Minimum of 10 orders – Maximum 25 orders
Prices and menu are subject to change without notice. This includes full china service and linen napkins; tablecloths can be arranged if needed. All dinner orders must be confirmed at least 10 business days in advance.
$58 per person | Minimum 25 orders
Bread Basket with Butter Coffee & Tea Service
Select one from each each group:
Crispy chickpeas, Tahini drizzle and naan points
Serves 10 – 15 ppl English cucumber, mini carrots, grape tomatoes, celery, broccoli, cauliflower ranch dip
Serves 10 – 15 ppl Freshly cut honeydew, cantaloupe, pineapple, watermelon, green, red grapes.
Serves 10 – 25 ppl Selection of domestic specialty cheeses with grapes and dried fruit and nut medley. served with crackers (Gluten free cracker upon request)
Serves 10 – 15 ppl
Assorted cured meats, olives, gherkins, crackers and baguette
Minimum 40 ppl
40 of each flavour – chocolate and caramel
Assorted mini dessert squares (3-doz) Selections pending availability
2 dozen Selections pending availability
Serves 10 ppl
Price is per dozen Minimum 2 dozen per selection