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Mac Express Meal Plans

We are pleased to offer you the ease and convenience of our Mac Express Plans

This means you no longer have to worry about carrying cash. You can use your Mac Express meal plan to pay for purchases at all Hospitality Services locations. Not only do you have access to a wide variety of food choices on campus, you can also enjoy dining out at one of our local participating off-campus vendors.

We have Mac Express Meal Plans for Students, Staff & Faculty as well as a Departmental Plan which can be set up for your departmental catering needs.

Meal Plan Account

Once the meal plan is setup, the account holder may access their meal plan information directly by visiting our secure Mac Express web site where you will be able to:
 Check meal plan balance(s)
 Review transaction history
 Deactivate meal card
 Change meal account PIN number
 Add money to meal card by American Express, MasterCard or Visa card

VISIT THE SECURE MAC EXPRESS SITE

TYPES OF MEAL PLANS

A plan to fit all needs

Residence Meal Plan Overview 2017 - 2018

  • The Residence Meal Plan is an integral component of living in any of the McMaster University residences and all students living in residence must purchase a mandatory meal plan.
  • Residence meal plans are specifically designed for your personal use. When living in a traditional residence, you must purchase a meal plan from Group-A. Students living in Bates and the Mary E. Keyes Residence must purchase a meal plan from either Group-A or Group-B - see Residence Meal Plan Details for the specific meal plan sizes.
  • If you select a Group-B meal plan and get a room in traditional residence, your meal plan will be changed to the corresponding meal plan from Group-A. Since all residence students are required to purchase a mandatory meal plan, students who do not make a selection will be automatically allocated a Regular meal plan from their mandatory group. Set up of the Residence Meal Plan account is considered an acceptance of all the terms and conditions of the Residence Meal Plan Policy.
  • The BASIC and FLEX portions of the Residence Meal Plan are non-taxable, saving you the sales tax (up to 13%) on your food purchases on campus.
  • As it is a non-taxable plan, the BASIC account is mandatory and non-refundable under McMaster University Residence Meal Plan Policy and government tax regulations (except on a prorated basis upon withdrawal from residence, subject to the withdrawal fee of $50). Any unspent Basic meal account, not including the pre-paid overhead, will be carried forward to the next academic year. Carried-over funds are non-discountable and will expire at the end of enrollment at McMaster University.
  • The FLEX account is an optional and refundable portion of the Residence Meal Plan and it is initially set at $0 value. It may become your choice when the BASIC account is exhausted and you still want to benefit from the non-taxable food purchases at the Hospitality Services dining locations on campus.
  • The FREEDOM account is a fully taxable and fully refundable portion of your meal plan and it can be used to purchase confectionery (eg. chocolate bars, candy) and non-food items (eg. recyclable containers, seasonal novelties) at Hospitality Services facilities or to dine at participating Off-Campus Vendors.
  • Any time during the academic year you may add monies to your Flex and/or Freedom account as well as transfer monies between your Flex and Freedom accounts. All purchases made from the Freedom account will be subject to the appropriate taxes. Unused funds in the Flex and Freedom accounts are carried over to the next term or can be refunded upon a written request to the Mac Express Centre.
  • You can make changes to your initial Meal Plan Selection through the Housing Application Portal until June 1, 2017 at 4:00 p.m. After that date any meal plan change requests should be submitted in writing to the Mac Express Centre at express@mcmaster.ca. The deadline for all meal plan change requests is August 13, 2017.
  • The Basic meal account consists of an overhead portion to cover the costs of operating the residence dining halls. The non-refundable, non-prorated overhead portion of 50% of your Basic meal account will be automatically set aside at the beginning of the school year; however, with every food purchase made with your Basic account at Hospitality Services locations a 50% discount will be applied in order for you to receive the full value of your meal plan.
  • Information regarding fee payments and arrangements will be included in your registration package. Fee payments or payment arrangements for your Residence Meal Plan should be made to/with Student Accounts and Cashiers.

McMaster University Residence Meal Plan Policy 2016 - 2017

Terms and Conditions

  1. Residence Meal Plan is an integral component of living in any of the McMaster University residences and all students living in residence must purchase a mandatory meal plan – there are no exemptions.
  2. Students living in traditional residence must select one of the Group A (Full) meal plans. Students living in Bates or in the Mary E. Keyes Residence must select one of either the Group A, or the Group B (Reduced Apartment Style) meal plans. If you select a Group B meal plan and you get a room in traditional residence, your meal plan will be changed to the corresponding meal plan from Group A.
  3. Students who do not make a selection will be allocated a Regular Meal Plan from the applicable mandatory group. Set up of the Residence Meal Plan account is automatically considered an acceptance of all the terms and conditions of the Residence Meal Plan Policy.
  4. Once you select and purchase a residence meal plan, there is no cancellation as long as you are still living in any McMaster University residence building.
  5. Any student with special dietary needs due to health or religious restrictions must contact Hospitality Services for written confirmation that his/her needs can be met before making a decision on applying for McMaster Residence.
  6. Residence Meal Plans are specifically designed for your personal use only. Residence students are given a tax exempt status on their Basic and Flex portions of the Residence Meal Plan. Under government tax regulations, food purchases made at Hospitality Services campus locations from the Basic and/or Flex portion of the Residence Meal Plan will be considered tax exempt purchases.
  7. To purchase confectionery (e.g. chocolate bars, candy) and non-food items (e.g. recyclable containers, seasonal novelties, hygienic items, etc.) or to make purchases at Off-Campus Vendors you need to have a Freedom account. Total amount purchased above the Basic amount is automatically placed in your Freedom account.
  8. All purchases from the Freedom account will be subject to the appropriate taxes.
  9. You can add monies to your Flex and/or Freedom account as well as move monies between Flex and Freedom accounts at any time during the academic year upon a written request to the Mac Express Centre. Flex and Freedom monies are fully refundable or may be carried over to the next year.
  10. The cost of each Residence Meal Plan includes a $50 fixed, non-refundable administration charge.
  11. A non-refundable capital improvement charge is deducted from the Basic meal account at the beginning of each academic year in the amount of $125 for Group A and $90 for Group B.
  12. The Basic meal account consists of an overhead portion to cover the costs of operating the residence dining halls. The non-refundable, non-prorated overhead portion of 50% of your Basic meal account will be automatically set aside at the beginning of the school year; however, with every food purchase made with your Basic account at Hospitality Services locations a 50% discount will be applied in order for you to receive the full value of your meal plan.
  13. Basic and Flex portions of the Residence Meal Plans are non-taxable, under the condition that a minimum number of meals is provided. Accordingly, in order to maintain that tax exempt status, the Basic account is mandatory and non-refundable under McMaster University Residence Meal Plan Policy (except on a prorated basis upon withdrawal from residence, subject to the withdrawal fee of $50). Any unused Basic meal account funds, not including the pre-paid overhead, will be carried forward to the next academic year. Carried-over funds are non-discountable and will expire at the end of enrollment at McMaster University.
  14. Any student found guilty of fraudulent use of a Mac Express account, removal of any product from food facilities without payment, consumption of food prior to payment, will be issued a $25 misuse fine.

Meal Plan Policy is subject to approval.

McMaster University Residence Meal Plan Policy 2017 - 2018

Terms and Conditions

  1. Residence Meal Plan is an integral component of living in any of the McMaster University residences and all students living in residence must purchase a mandatory meal plan – there are no exemptions.
  2. Students living in traditional residence must select one of the Group A (Full) meal plans. Students living in Bates or in the Mary E. Keyes Residence must select one of either the Group A, or the Group B (Reduced Apartment Style) meal plans. If you select a Group B meal plan and you get a room in traditional residence, your meal plan will be changed to the corresponding meal plan from Group A.
  3. Students who do not make a selection will be allocated a Regular Meal Plan from the applicable mandatory group. Set up of the Residence Meal Plan account is automatically considered an acceptance of all the terms and conditions of the Residence Meal Plan Policy.
  4. Once you select and purchase a residence meal plan, there is no cancellation as long as you are still living in any McMaster University residence building.
  5. Any student with special dietary needs due to health or religious restrictions must contact Hospitality Services for written confirmation that his/her needs can be met before making a decision on applying for McMaster Residence.
  6. Residence Meal Plans are specifically designed for your personal use only. Residence students are given a tax exempt status on their Basic and Flex portions of the Residence Meal Plan. Under government tax regulations, food purchases made at Hospitality Services campus locations from the Basic and/or Flex portion of the Residence Meal Plan will be considered tax exempt purchases.
  7. To purchase confectionery (e.g. chocolate bars, candy) and non-food items (e.g. recyclable containers, seasonal novelties, hygienic items, etc.) or to make purchases at Off-Campus Vendors you need to have a Freedom account. Total amount purchased above the Basic amount is automatically placed in your Freedom account.
  8. All purchases from the Freedom account will be subject to the appropriate taxes.
  9. You can add monies to your Flex and/or Freedom account as well as move monies between Flex and Freedom accounts at any time during the academic year upon a written request to the Mac Express Centre. Flex and Freedom monies are fully refundable or may be carried over to the next year.
  10. The cost of each Residence Meal Plan includes a $50 fixed, non-refundable administration charge.
  11. A non-refundable capital improvement charge is deducted from the Basic meal account at the beginning of each academic year in the amount of $125 for Group A and $90 for Group B.
  12. The Basic meal account consists of an overhead portion to cover the costs of operating the residence dining halls. The non-refundable, non-prorated overhead portion of 50% of your Basic meal account will be automatically set aside at the beginning of the school year; however, with every food purchase made with your Basic account at Hospitality Services locations a 50% discount will be applied in order for you to receive the full value of your meal plan.
  13. Basic and Flex portions of the Residence Meal Plans are non-taxable, under the condition that a minimum number of meals is provided. Accordingly, in order to maintain that tax exempt status, the Basic account is mandatory and non-refundable under McMaster University Residence Meal Plan Policy (except on a prorated basis upon withdrawal from residence, subject to the withdrawal fee of $50). Any unused Basic meal account funds, not including the pre-paid overhead, will be carried forward to the next academic year. Carried-over funds are non-discountable and will expire at the end of enrollment at McMaster University.
  14. Any student found guilty of fraudulent use of a Mac Express account, removal of any product from food facilities without payment, consumption of food prior to payment, will be issued a $25 misuse fine.

Meal Plan Policy is subject to approval.

Residence Meal Plan Fees for 2016 - 2017

Two types of meal plans exist. Group A, Full Meal Plan, is available to all residences. Group B, Reduced Meal Plan, is only available for the Apartment (Bates) and Suite (Mary E Keyes) type residences.

Group A Full Meal Plans

Available to All Residence Students
MEAL PLANS OPTIONS BASIC Account Fixed Cost FLEX Account FREEDOM Account TOTAL COST
Full Academic Year (8 Months)
TOTAL COST
Co-op/Exchange (4 Months)
MINIMUM $3,170 $175 $0 $250 $3,595 $1,797.50
LIGHT $3,170 $175 $0 $450 $3,795 $1,897.50
REGULAR $3,170 $175 $0 $650 $3,995 $1,997.50
VARSITY $3,170 $175 $0 $850 $4,195 $2,097.50

Group B Reduced Meal Plans

Available to Bates and Mary E.Keyes Residence Students Only
MEAL PLANS OPTIONS BASIC Account Fixed Cost FLEX Account FREEDOM Account TOTAL COST
Full Academic Year (8 Months)
TOTAL COST
Co-op/Exchange (4 Months)
MINIMUM $2,285 $140 $0 $250 $2,675 $1,337.50
LIGHT $2,285 $140 $0 $450 $2,875 $1,437.50
REGULAR $2,285 $140 $0 $650 $3,075 $1,537.50
VARSITY $2,285 $140 $0 $850 $3,275 $1,637.50

Note: Monies can be transferred between FLEX and FREDDOM accounts upon written request to Mac Express Office (Commons Building 128).

Since all residence students are required to purchase a mandatory meal plan, students who do not make a selection will be automatically allocated a Regular meal plan from their mandatory group. Set up of the Residence Meal Plan account is automatically considered an acceptance of all the terms and conditions of the Residence Meal Plan Policy.

Your meal plan fees should be submitted with your tuition fees. Please proceed using these fees. All fees are subject to change. Meal Plan fee charges will be applied to your Student Account.

MINIMUM
The Minimum plan is best for students with a lighter appetite who are not usually on campus during weekends.

LIGHT
The Light plan is best for students with a ligher appetite who are occasionally on campus during weekends.

REGULAR
The Regular plan is our most popular plan. It is best for students with an average appetite who tend to stay on campus during weekends

VARSITY
The Varsity plan is best for students with a hearty appetite who tend to stay on campus during weekends. This plan is also very popular with student athletes.

Residence Meal Plan Fees for 2017 - 2018

Two types of meal plans exist. Group A, Full Meal Plan, is available to all residences. Group B, Reduced Meal Plan, is only available for the Apartment (Bates) and Suite (Mary E Keyes) type residences.

Group A Full Meal Plans

Available to All Residence Students
MEAL PLANS OPTIONS BASIC Account Fixed Cost FLEX Account FREEDOM Account TOTAL COST
Full Academic Year (8 Months)
TOTAL COST
Co-op/Exchange (4 Months)
MINIMUM $3,530 $175 $0 $250 $3,955 $1,977.50
LIGHT $3,530 $175 $0 $450 $4,155 $2,077.50
REGULAR $3,530 $175 $0 $650 $4,355 $2,177.50
VARSITY $3,530 $175 $0 $850 $4,555 $2,277.50

Group B Reduced Meal Plans

Available to Bates and Mary E.Keyes Residence Students Only
MEAL PLANS OPTIONS BASIC Account Fixed Cost FLEX Account FREEDOM Account TOTAL COST
Full Academic Year (8 Months)
TOTAL COST
Co-op/Exchange (4 Months)
MINIMUM $2,465 $140 $0 $250 $2,855 $1,427.50
LIGHT $2,465 $140 $0 $450 $3,055 $1,527.50
REGULAR $2,465 $140 $0 $650 $3,255 $1,627.50
VARSITY $2,465 $140 $0 $850 $3,455 $1,727.50

Note: Monies can be transferred between FLEX and FREDDOM accounts upon written request to Mac Express Office (Commons Building 128).

Since all residence students are required to purchase a mandatory meal plan, students who do not make a selection will be automatically allocated a Regular meal plan from their mandatory group. Set up of the Residence Meal Plan account is automatically considered an acceptance of all the terms and conditions of the Residence Meal Plan Policy.

Your meal plan fees should be submitted with your tuition fees. Please proceed using these fees. All fees are subject to change. Meal Plan fee charges will be applied to your Student Account.

MINIMUM
The Minimum plan is best for students with a lighter appetite who are not usually on campus during weekends.

LIGHT
The Light plan is best for students with a ligher appetite who are occasionally on campus during weekends.

REGULAR
The Regular plan is our most popular plan. It is best for students with an average appetite who tend to stay on campus during weekends

VARSITY
The Varsity plan is best for students with a hearty appetite who tend to stay on campus during weekends. This plan is also very popular with student athletes.

Residence Meal Plan Budget Planner

A common concern of many residence students is whether or not their meal plan will last them through to the last day. To help you manage your meal plan wisely, this is the balance to strive for at the end of each week (based on 235 days). Keep in mind that you can always add more money to your account throughout the school year.

Hospitality Services is pleased to offer students living off-campus two different types of meal plans to suit their eating habits and their pocket books: the Freedom Plan and the Term Plan.

Freedom Plan

The Freedom Plan allows you to determine the size of your account. It can be set up with an initial deposit of $100 or more, so you can spend as much or as little as you want. You decide how much of a deposit you want to make and when you want to add more money. This plan also gives you a 5% discount on most food purchases at our dining locations on-campus. It can also be used to dine at or order delivery from the participating local off-campus restaurants. The Freedom Plan is virtually risk-free. It is fully refundable, very flexible, and can be increased at any time.

Term Plan

Our Term Plan is designed to save you money and stretch over a designated period of time. It is a non-taxable meal plan saving you up to 13% of sales taxes, and can be purchased at a minimum rate of $260 for a period of 4 (four) consecutive weeks. You may add more weeks at the rate of $65 per week at the time of initial purchase, or prior to the expiry date of your Term Plan. This plan is designed for your personal use only and it allows you to buy only food items at the Hospitality Services locations on campus.

As the Term Plan is a non-taxable plan, under government tax regulations, it is also considered non-refundable and non-transferable (except upon complete withdrawal from the University, subject to a minimum charge of four weeks). All monies must be used by the end of the purchased term. We encourage you to monitor your purchases, as any unspent monies at the end of the purchased term will be lost.

Interested? Please complete this form and submit to Mac Express Centre

Download Off-Campus Meal Plan Application

Note: Do not use e-mail to submit your application if it includes your credit card information. You can use mail or fax.

CONTACT INFORMATION

MAC Express Office
Commons Building 128
 (905) 525-9140 Ext. 27448
 express@mcmaster.ca

WELCOME

Welcome to the McMaster Hospitality Services Staff and Faculty Meal Card option. We aim to offer a variety of food choices, keeping up with the latest trends, providing balanced nutritious meals and supplying popular national brands while still allowing those decadent cravings to be satisfied.

WHY A MEAL CARD?

Savings: Our Mac Express Card is designed to save you money. You save 10% on all on-campus food purchases through Hospitality Services.

Convenience:

  • Your Meal Card can be setup with as little as $50. You can spend as much or as little as you like. You can add on any amount at any time after the initial setup.
  • Because the Meal Card is programmed to your Employee ID card, it is safer, easier and more convenient than carrying cash or credit/debit cards.
  • You can access your account information and transaction history online with a secure, personalized system.

Security: In case of a lost card, you can deactivate your card immediately to ensure your account balance is protected through online access (24/7), or by contacting Mac Express during regular business hours.

HOW DOES IT WORK?

The Staff & Faculty Meal Card is a declining cash balance system that works on the same principal as a bank debit card. Each time you make a purchase, the total cost is subtracted from the dollar balance in your account.

WEB ACCESS

Once your meal card is setup, you may access your meal card information directly by visiting our secure Mac Express website http://mealcard.mcmaster.ca. Here you will be able to:

  • Check meal card balances
  • Review transaction history
  • Add money to meal cards
  • Change account PIN numbers
  • Deactivate meal cards

HOW TO SETUP A MEAL CARD ACCOUNT?

Simply download and complete the Staff & Faculty Meal Card Application Form and submit to the Mac Express office in person or by email or fax.

Download Staff & Faculty Meal Plan Application

Payment can be made by:

  • A one-time payroll deduction, or
  • Cash, debit/credit or cheque (payable to McMaster University Hospitality Services)

WHERE TO USE MAC EXPRESS MEAL CARD?

You can use your meal card at any of our on-campus and off-campus locations, as well as at select vending machines.

CONTACT INFORMATION

MAC Express Office
Commons Building 128
 (905) 525-9140 Ext. 27448
 express@mcmaster.ca

WELCOME

Welcome to the McMaster Hospitality Services Departmental Meal Card option. We aim to offer a variety of food choices, keeping up with the latest trends, providing balanced nutritious meals and supplying popular national brands while still allowing those decadent cravings to be satisfied.

WHY A DEPARTMENTAL MEAL CARD?

Savings: Our Departmental Meal Card is designed to save you money. All on-campus food purchases through Hospitality Services are tax exempt (saving up to 13%).

Convenience:

  • Treat your staff or have a Departmental party at any time to say "thanks"!
  • Access your account information and transaction history online with a secure, personalized system.

Security: In case of a lost card, you can deactivate your card immediately to ensure your account balance is protected through online access (24/7), or by contacting Mac Express during regular business hours.

HOW DOES IT WORK?

The Departmental Meal Card is set up with a default spending limit that can be changed upon request. Your purchases on the meal card will be debited monthly to the departmental account number that you provide.

WEB ACCESS

Once your meal card is setup, you may access your meal card information directly by visiting our secure Mac Express website http://mealcard.mcmaster.ca. Here you will be able to:

  • Check meal card balances
  • Review transaction history
  • Change account PIN numbers
  • Deactivate meal cards

HOW TO SETUP A MEAL CARD ACCOUNT?

Simply download and complete the Departmental Meal Card Application Form and submit to the Mac Express office in person or by email or fax.

Download Departmental Meal Plan Application

WHERE TO USE MAC EXPRESS MEAL CARD?

You can use your meal card at any of our on-campus and off-campus locations, as well as at select vending machines.

CONTACT INFORMATION

MAC Express Office
Commons Building 128
 (905) 525-9140 Ext. 27448
 express@mcmaster.ca
The BASIC account represents the mandatory and non-refundable portion of all residence meal plans. It is a non-taxable account saving you up to 13% and can be used for food purchases on campus only. The FLEX account is an optional account that allows you to continue non-taxable purchases of food on campus once the Basic account is exhausted. The FREEDOM account gives you ability to purchase confectionery and non-food items on campus at Hospitality Services locations and to dine at the participating Off-Campus vendors. All purchases made from the FREEDOM account will be subject to the appropriate taxes. At any time during the academic year, you can deposit into the FLEX and/or FREEDOM account or transfer monies between your FLEX and FREEDOM accounts. Unused funds in the FLEX and FREEDOM accounts will be automatically carried over to the next term or can be refunded to you, so there’s no risk involved!
No matter which residence meal plan you select, the BASIC portion of your plan is non-refundable except on a prorated basis upon withdrawal from residence, subject to the charges specified in point 12 of the Residence Meal Plan Policy. Only the unused portion of your FLEX and/or FREEDOM account is fully refundable upon withdrawal. The unused portion of your FLEX and/or FREEDOM account will remain in your account for future purchases or can be refunded upon a written request.
Every time you make a purchase, you can see the total amount of all your meal plan accounts on the customer display. Better yet, use our secure internet access to your meal plan information at http://mealcard.mcmaster.ca/acctnfo.htm. Once there, you are able to check your meal plan balance and review your transaction history. The web access also allows you to deactivate your meal card as soon as you notice it missing, as well as to change your meal account PIN.
There are two meal plan groups, Group-A and Group-B, and within these groups there are four meal plan sizes. Any student living in a traditional residence must choose a meal plan from Group-A. Students living in Bates or Mary E. Keyes Residence must choose a meal plan from either Group-A or Group-B. Refer to the Residence Meal Plan Details for clarification. You may add extra monies to your Flex and/or Freedom account at any time.
Students with special dietary needs due to health or religious restrictions must contact Hospitality Services for written confirmation that their needs can be met within the residence meal plan before making a decision to apply for residence, as the meal plan is mandatory for all students living in McMaster University residences. Visit the dietary restrictions page for detailed information regarding our additional services.
Feedback and comments are always welcomed through our website and MacEATS app. We also encourage you to use our “Questions/Answers” comment sheets found in our dining locations. Simply pin your question to the info board and your answer will appear within 48 hours!

Still have questions? Feel free to visit Hospitality Services in Commons 116 (Ext. 24422) or Mac Express in Commons 128 (Ext. 27448); explore our website at http://mealcard.mcmaster.ca, or contact us by e-mail at express@mcmaster.ca

McMaster University does not at this time accept payment through mobile applications for the payment of tuition, deposit to meal cards or other fees. Any company or organization that offers the opportunity to pay by mobile application is not associated with McMaster University.

If you choose to use such a service, you should be aware that:
 You will remain responsible for all costs or fees should for any reason the fee payment not be processed;
 You may be required to pay a fee to the company over and above McMaster University’s fees;
 You will be required to provide personal information, including your student number, to the company.

McMaster University does not encourage the use of third party mobile application payment services.